Privacy Policy

Blessing Community Health Center (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients’ personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information, including compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable laws.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth

b. Health Information (Protected Health Information – PHI)

  • Appointment details
  • Treatment and care information
  • Prescription information
  • Medical history provided by you

c. Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

2. How We Use Your Information

We use your information for the following purposes:

  • To provide healthcare services and treatment
  • To communicate with you regarding appointments, reminders, and follow-ups
  • To send SMS messages related to your care (if you opt in)
  • To improve our services and website functionality
  • To comply with legal and regulatory requirements

3. SMS Communications

If you opt in to receive SMS messages from Blessing Community Health Center:

  • Message frequency varies based on your interactions with us
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • You can reply HELP for assistance

We do not send marketing messages without your explicit consent.

4. Sharing of Information

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes.

We may share your information only in the following circumstances:

  • With healthcare providers involved in your care
  • With service providers who assist in operations (under HIPAA-compliant agreements)
  • When required by law, regulation, or legal process

5. HIPAA Compliance

We maintain appropriate administrative, technical, and physical safeguards to protect your Protected Health Information (PHI) as required by HIPAA.

All third-party vendors that handle PHI on our behalf are required to sign Business Associate Agreements (BAAs).

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure data storage
  • Encrypted communications where applicable
  • Access controls and authentication procedures

Despite these measures, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal and health information
  • Request corrections to your information
  • Request restrictions on certain uses and disclosures
  • Withdraw consent for communications (including SMS)

To exercise your rights, please contact us using the information below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.

You can control cookie settings through your browser.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Blessing Community Health Center
Phone: (909) 433-9700 
Email: info@blessingchc.com
Address: 3972 N Waterman Avenue, Suite 104
                 San Bernardino, CA  92404

12. Notice of Privacy Practices (HIPAA)

This Privacy Policy is intended to supplement our official HIPAA Notice of Privacy Practices, which provides more detailed information about how we may use and disclose your Protected Health Information.

You may request a copy of our Notice of Privacy Practices at any time.